CRM for Electricity Distribution Companies:
One of the initiatives launched by all Power Distribution Companies is to establish Consumer Facilitation Centers (CFCs). ABM’s CRM software for managing redressal of consumer grievances & consumer applications in a time bound manner. It is running successfully at 50 subdivisions and customer is planning for roll out to cover entire state.
ABM’s solution for CRM for Electricity Distribution Companies:
This solution is running successfully with more than 3 important customers in Maharashtra for past 5 years. In all the application manages overall demand of US $ 250 Millions & approximately 0.3 Millions consumer base. This software provides end to end solution, for Water Billing, Accounting & Collection (Including payment gateway)