Thane Collectorate initiated steps for laying foundation for e-governance in its District office by establishing a Citizen friendly front-end for single point interaction between the citizens and the government. This Citizen Facilitation Centre (CFC) is named Setu (means Bridge) signifying a bridge of facilitation between citizens and the government.
The objective of Seu is to provide Time bound Service Delivery to citizens by establishing a compurerised Citizen Facilitation Centre for rendering various Citizen Services in a phased manner but with more convenience, speed and measurable performance without compromising the credibility of the process.
“Setu®” was one of the earliest Citizen Centric project that was conceptualized ,designed developed and implemented by ABM in year 2000 under the able guidance of the District Collector .This was also the first of it kind in the state that was run on PPP basis.This project was rolled out by the state govt in the entire state after its initial success in Thane District.This project went on to win several awards at state and national level.
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